Privacy Policy

Dhwani AI is a voice-first recruitment platform built for blue-collar hiring in India. We are headquartered in India and operate under applicable Indian data protection laws. If you have any questions about this policy, contact us at [email protected].

We collect the following types of information:

• Contact information such as your email address when you register for a demo or create an account.
• Usage data including pages visited, features used, and session duration.
• Voice and call data when you use our demo or when candidates are screened through our platform. This includes audio recordings and transcripts.
• Candidate information uploaded by recruiters, including names and phone numbers.

We use the information we collect to:

• Provide, operate, and improve our platform.
• Run AI-powered voice screening calls on behalf of recruiters.
• Send you product updates and service communications.
• Ensure platform security and prevent abuse.

We do not sell your personal data to third parties.

We share data only with service providers necessary to operate our platform, including cloud infrastructure providers and the Vapi voice AI platform. All third parties are contractually required to handle your data securely and only for the purposes we specify.

We retain your data for as long as your account is active or as needed to provide services. Call recordings and transcripts are retained for up to 90 days unless you request earlier deletion. You may request deletion of your data at any time by contacting us.

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, email us at [email protected].

We implement industry-standard security measures including encryption in transit (HTTPS), access controls, and regular security reviews. No system is completely secure, and we encourage you to use strong passwords and contact us immediately if you suspect any unauthorized access.

We may update this policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date. Continued use of our platform after changes constitutes acceptance of the updated policy.

Questions or concerns about this policy? Reach us at [email protected] or visit our contact page.